★★★☆☆

90 min | NR | September 1, 2020 | Gravitas Ventures

An 83-year-old widower goes undercover in a Chilean nursing home to catch the staff abusing a resident. He turns out to be a terrible spy and an excellent listener. The case he cracks is the one nobody asked him to investigate.

An 83-year-old widower answers a newspaper ad. A private investigator in Chile needs a man over 80 who can use a smartphone. The job is to infiltrate a nursing home and gather evidence on whether the staff abuses one of the residents. Sergio Chamy gets the assignment and moves in undercover. The film calls itself a detective story and then becomes something else entirely.

Sergio Chamy plays the mole agent with disarming sincerity. He cannot operate the spy gear his handler gives him. He narrates his findings into a pen camera that he points the wrong way. The real subject is not the alleged abuse. It is the loneliness of the women who surround him. Berta Ureta clings to Sergio because no one visits her. Marta Olivares believes the place is her childhood home and looks for her mother. Sergio listens to all of them, and the investigation dissolves into something tender.

Maite Alberdi directs and writes with a clear eye for the gap between the mission and what Sergio actually finds. The film is staged. Alberdi sets up the noir framework with desk lamps, slatted blinds, and a jazz-inflected score that pretends this is a thriller. The camera holds on faces in the dining room long after the plot stops moving. The artifice of the spy premise is the joke, and the documentary underneath is the truth.

The film argues that the real neglect in these places is not cruelty. It is abandonment. The families do not come. Sergio’s report ends up saying that the residents are not mistreated, only forgotten, and that finding lands harder than any expose would. Alberdi builds a comedy about an incompetent spy and uses it to deliver a quiet indictment of how we store the old and look away.