“Tim’s score was consistently zero. Zero! Not just low, or trending downwards, but literally zero.”
A Big Bank rolled out individual story-point metrics “for appraisal and personal development purposes.” Tim Mackinnon never signed up for stories because he spent his days pairing with everyone else, and the manager wanted him gone. North refused, and the team dropped the individual metrics. Every productivity dashboard that ranks people by tickets closed is built to fire the Tims first.