“Our keyers key about a thousand images an hour, so they’re spending about 2 seconds on an image”
About 2 percent of US mail beats the machines and lands in Salt Lake City, where more than 800 people read 3.5 million images a day around the clock. It is the last encoding center left. New hires get 55 hours of training, including a crash course in cursive that schools stopped teaching. The Postal Service wants 250 more of them.