“When an enrollee is entitled to state-administered Medicaid, it should not require luck, perseverance, and zealous lawyering for him or her to receive that healthcare coverage.”
TennCare Connect was built by Deloitte and other contractors for more than $400 million and launched in 2019. A federal judge found it fails to load data, puts people in the wrong households and cuts off eligible children and disabled adults. Deloitte has sold the same kind of system to more than 20 states, and Texas advocates are already asking the FTC to look. The contractor keeps the fee and the families eat the bugs.