“We don’t want people to worry that we’re going to cancel their free plan, because the free plan is where all our referrals come from.”
A Series B led by CRV and Insight Partners, and the CEO says the plan is to keep doing the same thing at a healthy pace. That is the right answer. It is also what every funded company says right before the investors want their return. The free plan is safe exactly as long as it keeps bringing in paying customers.