“Leafing through her records, she took note of the PR agencies and management companies that represented her favorite bands, which were usually listed on the sleeve.”
Susy Thunder social-engineered her way backstage with a phone, a fake name and the credits on an album sleeve. Then she phreaked alongside Kevin Mitnick, testified before the Senate and vanished. The tools were simple and the people on the other end trusted a confident voice. That still works on help desks today.