“We’re exiting the last phase with a great market position, and very strong cash reserves, but unfortunately that’s not enough to get us through the next phase.”
Twilio cuts about 17% of its staff, five months after the September layoffs. Lawson admits the company has “gotten too big” and now has to “prioritize profit far more than before.” Book and wellness allowances go too, along with the Recharge sabbatical program. Strong cash reserves, a great market position, and the workers pay for 15 years of growth at any cost.