“By the time customer support sent me a working link two hours later, I had finished migrating off the SaaS.”
Orosz used Codex to replace Shoutout.io, a $120/year service that displayed testimonials on his website. The LLM generated code to store testimonials in a JSON file and render them at compile time. Took 20 minutes. This is the future for low-value SaaS tools that charge subscription fees for what amounts to static content display. If an engineer can rebuild your entire product in less time than your support ticket response time, you’re not providing a service. You’re just collecting rent.