“When a trader puts all the risk on a consumer for its own recklessness, negligence, errors, inadequate digital services and inadequate testing, that appears onerous to me.”
Paddy Power’s screen showed a £1 million jackpot, then it paid £20,265 and blamed a display error. A judge ruled that what you see is what you get. The error came from Paddy Power’s own software mapping. The house tried to make the player pay for its mistake.