“What viewers got instead was an amalgam of buffering issues, choppy analysis and the dreaded "black screen of death."”
Netflix says 60 million households watched Paul and Tyson. A lot of them watched a loading spinner. The company that built its name on streaming at scale fell over on the one night everyone tuned in at once, and it has two NFL games booked for Christmas Day. Netflix leads with the audience number because the alternative is talking about the stream.