“Meta’s AI system noticed that I was talking about Python and Pandas, assumed that I was talking about the animals (not the technology), and banned me. The appeal that I asked for wasn’t reviewed by a human, but was reviewed by another bot, which (not surprisingly) made a similar assessment.”
Reuven Lerner trains engineers at Apple and Cisco. Meta’s classifier decided he was selling live snakes and bears. His appeal came back in about 30 minutes, judged by another bot, and the ban became permanent. Three friends inside Meta couldn’t fix it because the evidence was deleted under a 180-day retention policy. Meta automated the accusation, the verdict and the appeal, then shredded the file.