“Equally surprising was that Indian Railways, the country’s largest employer, chose to continue fighting the case.”
Tungnath Chaturvedi was overcharged 20 rupees in 1999. It took 100 hearings and 22 years to get it back, plus a 15,000 rupee fine. India has around 40 million cases stuck in its courts. Indian Railways spent far more fighting him than it would have spent on a refund.