“The moderators from Kenya and other African countries were tasked from 2019 to 2023 with checking posts emanating from Africa and in their own languages but were paid eight times less than their counterparts in the US, according to the claim documents.”
All 144 moderators examined by the head of mental health at Kenyatta National hospital had PTSD, anxiety and major depression, with severe or extremely severe PTSD in 81% of cases. They worked eight to 10 hour shifts in a cold warehouse for Samasource, watching murders and child abuse for a fraction of US pay. Meta says the pay beat local standards and it blurred some images. Outsourcing the trauma to Nairobi is the business model.