“If you don’t have a support contract you don’t get updates, it’s as simple as that,”
A 17-year-old intern logged into Juniper’s support portal with a normal account and could list almost any customer’s gear. Searching Amazon alone returned tens of thousands of records with serial numbers, locations and contract status. That is a map of which routers aren’t getting patches. Juniper says no “identifiable or personal customer data” leaked, as if a target list doesn’t count.