“Dr Janice Duffy successfully argued in 2015 and 2023 that Google published defamatory extracts from American website RipOff Report on its search engine page, despite her notifying the company and asking for the posts to be removed.”
Janice Duffy asked Google to remove defamatory RipOff Report results. Google refused, lost in 2015, paid over $100,000, and kept serving the same material. She sued again, mostly without a lawyer, armed with an old printer. Google settled on the eve of the damages trial, confidentially. Twelve years of a researcher’s life went into making Google do what it was asked to do in the first place.