“The laptops crash in the exact same way as the desktop parts including workloads under Unreal Engine, decompression, ycruncher or similar.”
Intel blames laptop crashes on “a broad range of potential software and hardware issues” and tells owners to call their laptop maker. Alderon Games sees 13900HX laptops from Razer, MSI and Asus failing the same way its desktop Core i9s do. Laptop chips are soldered, so admitting the same defect means expensive BGA rework for Intel and its OEMs. After months of investigation Intel still can’t name the desktop cause, yet it is certain the laptops have a different one.