“The lack of communication is poor.”
A tech distributor handling $190 million in daily revenue gets hit by the SafePay ransomware group, and the recovery is exactly as messy as you’d expect. Weeks later, hardware orders are still limited, support queues are unreachable, and customers are left guessing. SafePay initially claimed entry via Palo Alto’s VPN, which Palo Alto flatly denied. The average ransomware recovery now costs over $4.5 million, which is the price of not taking security seriously until after it’s too late.