“the consumer’s subscription would not be cancelled. Instead, the consumer would then have to click through approximately three to ten survey questions”

Hims sold a “100 percent online, private, and secure” process while the FTC says it piped erectile dysfunction and mental health data to Meta and Snap. Cancelling meant clicking through as many as ten survey questions first, which is not a checkout flow but a wall. Telehealth holds the most sensitive records a company can hold and this one treated them as ad inventory. The FTC wants civil penalties and money back for customers.