“Yet despite the fact that Amazon has cleaned up their own reviews, they’ve done essentially nothing to moderate Goodreads, a site they purchased a decade ago.”
Elizabeth Gilbert pulled The Snow Forest after a one-star campaign by people who had not read it. The book wasn’t due until 2024. George R. R. Martin’s unwritten seventh novel already has over 2,000 ratings. Amazon cleaned up its own reviews and left Goodreads alone, because fake outrage is still engagement.