“As part of the agreement, Apple had the right to impose a $25 million penalty for each 90-day delay caused by Goldman.”
Goldman’s board learned four days before launch that the Apple Card dispute systems were “not fully ready.” They launched anyway. Apple then failed to forward tens of thousands of disputes, and Goldman botched the ones it got. The total fine is $89.8 million and only $19.8 million goes back to customers, so breaking the law cost less than four delays would have.