“The agency can recover around $50,000 per individual violation of a consumer’s rights, and consumer lawsuits can recover damages for lost funds and potentially wasted time.”
The FTC’s “click to cancel” proposal makes quitting a subscription as easy as starting one, with an up-front way to skip the retention pitch. Signing up online and cancelling by phone would be illegal. Vonage already paid $100 million to settle over an artificially hard cancellation process. Recurring political donations, which have left donors feeling scammed, are likely exempt.