“On 6 May 2025, with no notice, and with no out of the ordinary or large transactions happening, Wise started declining our card on all transactions, and blocking any ACH/wire transfers out of the account.”
Wise froze a small business’s account holding over A$60,000 with no warning, weeks after accepting its ownership documents. The unblock links do not work. Support asks for the same documents again and calls it a bug. Wise is not a bank, so there is nobody to escalate to.