“Software designed by different people than the ones woken up at midnight when it breaks.”
Olano extends “code is read more than written” into a pecking order: biz > user > ops > dev. Most dysfunctions are a team flipping one of those signs. Microservice sprawl for a single small team and fancy databases for tiny data loads are dev > ops. Resume-driven development is dev over everyone, and the on-call engineer pays for it.