“A calendar pops up after you check a box to cancel. The next available date is 26 of December. Our renewal date is [December] 17,” Ryan told TechCrunch.
Carta makes you book a “cancellation request meeting” to leave, and the first open slot landed nine days after the renewal date. Carta blames a “one-time staffing challenge” and says transfer agent rules need the extra steps. Pulley is also an SEC transfer agent and cancels by email. One founder skipped the meeting and told Amex to deny the charge, which is the only cancellation flow that worked fast.