“When poor labor practices come to light — whether it’s wage theft, unsafe working conditions, or psychological harm, the intermediaries are the ones held responsible, not the tech giants who ultimately benefit from the labor…”
Content moderators and data labelers in 39 African countries work for Meta and OpenAI through layers of subcontractors. When abuse surfaces, the subcontractor takes the blame. Sama shared a moderator’s data with Meta and did not tell her. Neither company answered by deadline.