“It’s always tracking real-time employee sentiment, and it’s always tracking real-time toxicity,”
Aware says it holds about 20 billion interactions from more than 3 million employees, scraped from Slack, Teams and Zoom. The sentiment tool is “anonymized,” but a second eDiscovery product hands HR your name for whatever “extreme risk” category the employer picks. Revenue has grown 150% a year for five years. Bosses used to run an annual survey. Now they read the chat.