“For Amazon, the conclusion of a sales contract only occurs once it has sent information about the actual shipment.”
The button says “Buy now.” Amazon takes the money, sends a confirmation, and still reserves the right to cancel because in its view no contract exists until the item ships. The fine print sat in grey text on white at the bottom of the page. Poland’s UOKiK fined it PLN 31.85 million, close to $8 million, after a probe that started in 2021. Amazon keeps the option to cancel. The shopper gets a frozen refund and a price that no longer exists.