“AI in the enterprise has over 250 chicken sandwiches, and it only needs 3.”
The analogy to McDonald’s chicken sandwich flop is apt. Companies are bolting AI features onto existing products without rethinking the underlying business model. SaaS vendors have the data advantage but remain anchored to app-first thinking. They treat AI as a feature rather than a platform shift. The winners won’t be the ones adding chatbots to their dashboards. They’ll be the ones who commit to outcomes-based pricing and let AI own entire workflows. Most enterprises aren’t ready for that conversation.