“Because these terms were put in place on November 30, 2023 – it has already been over a week, and most users might not understand why this is important or relevant.”
23andMe confirmed on December 4 that the breach hit 6.9 million users. The new terms took effect November 30, after lawsuits had already been filed. Customers get a 60-day customer care stall, then arbitration, and no class actions. The opt-out goes to an email address the notification email never mentions. It failed to secure its customers, then secured itself.